Careers

OAO is a leading provider of ad management services for online publishers with offices in New York City, San Francisco, Chicago, and Westminster, CO. Our office culture is a casual yet professional learning organization that values input from employees at all levels. We are constantly seeking fun, talented, organized and analytical people with a passion and curiosity for online advertising technology and client service.
Front-End Application Developer, Technology

About the Role

We are looking for a talented, passionate software development professional with the skill and desire to contribute to our team.  The person in this position will take an active role in the design and implementation of UI modules for a proprietary web application that facilitates and streamlines online ad trafficking and campaign management. The ideal candidate will be comfortable working in an agile, test-driven environment and will have experience in continuous delivery software processes. Experience with digital advertising operations is a significant plus.

If you have experience building web applications and solving complex design problems using JavaScript, then we would love to talk to you. If you are the type of person who comes to work every day expecting to learn, contribute, teach, and have fun, then we think you will fit right in.

About Our Team

We believe in agile software development (lowercase ‘a’) and use elements from Scrum and Lean as a base for how we manage our work. ‘Inspect & Adapt’ is more than just a catchphrase to us.  We are willing to have every problem under the sun exactly once, in exchange for never having the same problem twice. Currently, our applications are a mix of Python and JavaScript. We use PostgreSQL as our database. We develop our applications in containers and manage them using Docker and Kubernetes. We aim to derive meaning from our data, enabling us to run our business better, and also  equip our clients to do the same.

Core Responsibilities

These are the things that you can expect to do as a part of our team as a Front-End Application Developer:

  • Build front-end software applications and implement new features
    • Follow coding standards to deliver clean code that maintains design, user experience and brand requirements
    • Build appropriate unit and integration tests
    • Refactor both legacy and original code
  • Assist in defining software architectures
    • Collaborate with other developers to explore existing systems
    • Determine opportunities for performance enhancement, areas of complexity and potential risks to successful implementation
    • Understand the application’s capabilities and goals
  • Work with team members to improve our products, provide solutions to technology challenges and refine our workflow process
  • Analyze and troubleshoot technical issues with publisher ad server tagging and creative execution
  • Demonstrate passion for continued learning by staying abreast of new technology and trends

Qualifications & Work Experience

These are the things we are looking for in candidates for this position

  • BA/BS degree or equivalent work experience
  • Demonstrable front-end engineering skills using:
    • WebSockets
    • ES6
    • Object-Oriented JavaScript
      • functional programming experience a plus
    • JavaScript libraries and frameworks:
      • jQuery, Node.js, Express
      • Backbone, Underscore, Modernizr, Moment, & D3 a plus
    • HTML and CSS
      • experience with Web Components a plus
    • Javascript and CSS post-processing
  • Comfort working with Git, Docker, and Google Cloud Platform
  • Command of software engineering practices, frameworks and technologies
  • Familiarity with modern design principles
  • Strong interpersonal and customer service/client service skills
  • Attention to detail, strong organizational skills and excellent follow-through
  • Adept problem solving ability, judgment and resourcefulness
  • Strong written and verbal communication skills
  • Intellectual curiosity
  • Confidence to be a self-directed team player who works quickly and accurately in a dynamic, fast-paced environment

About OAO

OAO is a leading provider of white-glove ad operations services for online publishers.  Working with OAO enables our clients to streamline and improve their overall ad operations function, resulting in greater revenue recognition for their business.

When OAO opened its doors in October 2003, we were a small team of ad traffickers providing standard services such as trafficking, reporting, and inventory forecasting.  Over the years, we have  expanded our catalog of services as the industry has evolved.  Today, we are  a full-service ad operations agency designed to meet the needs of publishers of all sizes and operations complexity.

OAO provides ad operations support at multiple levels.  This includes basic services, ranging from campaign management and reporting to advanced services that involve working across standard and programmatic platforms.  OAO has expertise in managing ad server migrations and designing ad tagging architectures.  We can be counted on to act as your full service ad ops team or serve as a complement to your in-house team, filling in any skill gaps that exist.

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Programmatic Manager » New York, NY
The Programmatic Manager is an exciting new opportunity created to support and grow our SSP product, OAO Alpha. We are looking for a programmatic expert who will assist us in building a solid foundation and expanding strategically in a constantly evolving and dynamic environment. In collaboration with our OAO Alpha team, you will be responsible for maximizing our clients’ revenue in the unsold inventory space. This includes, but is not limited to, providing cross-team advisory support and actively executing on best practices for sell-side programmatic implementations, analyzing reports and implementing daily revenue optimizations across a variety of demand sources, and proactively identifying areas for growth in the programmatic space. You will have experience with bidding strategies and the exchange landscape, and in-depth familiarity with one or more DSP and/or exchange/SSP platforms (such as AdX, OpenX, Rubicon, etc). An understanding of ad server technology (specifically DFP and/or OpenX) is a plus. You are technically adept, innovative, detail oriented, organized, and work well within a client-facing, fast-paced, team-oriented culture

Responsibilities

  • Foster, manage and grow business relationships with a dedicated set of OAO Alpha clients
  • Contribute to the development and operations of team OAO Alpha
  • Standardize and handle on-boarding implementations for new clients and technology partners
  • Provide strategic advisory support on best practices for large-scale supply-side implementations
  • Develop and actively execute strategies to increase performance and site monetization
  • Analyze bid landscape reporting to grow and improve RTB competition
  • Analyze daily revenue reporting to proactively identify areas for immediate optimization and longer-term improvement
  • Build the framework for, implement and manage private marketplace deals in various partner platforms
  • Assist our development team with needs analysis as they work on building new technology in-house to support the OAO Alpha product
  • Identify, investigate and resolve technical issues related to problematic ads (i.e., hunting down and blocking “bad ads” in various demand systems)
  • Provide training and disseminate information to internal ad operations teams as needed

Requirements

  • BA/BS degree or equivalent work experience
  • 3+ years working in the programmatic space
  • Demonstrated experience managing revenue optimization using a commercial exchange/SSP platform (AdX, OpenX, Rubicon, etc)
  • Strong organizational skills and experience troubleshooting technical issues
  • Proven track record of exceptional performance in client services capacity
  • Strong judgment and problem solving abilities
  • Entrepreneurial and innovative mindset
  • Attention to detail, organized, excellent follow-through
Apply For This Position
Technical Account Manager » New York, NY

Technical Account Managers are responsible for managing client-driven projects and initiatives that include, but are not limited to ad tag implementations, ad server migrations, and ad product integrations across web, video player and mobile devices. You will be providing project guidance to internal and external cross-functional teams and will identify technical solutions that would benefit each client’s strategic objectives. You have a strong understanding of ad server technology, specifically with DFP, a client services background and project management aptitude. You are technically adept, organized, proactive, detail oriented, innovative, and work well within a fast-paced, team-oriented culture.

Responsibilities

  • Foster and manage business relationships for a dedicated set of clients
  • Work with cross-functional teams to ensure client needs and deliverables are being addressed
  • Identify and resolve technical issues related to ad server technology and/or ad tag implementations for both clients and internal teams
  • Serve as project manager for internal and client-driven technical projects and integrations
  • Assist with the seamless handoff of client on-boarding, tag implementations, migrations, and other technical integrations to the ad operations team that will be providing ongoing managed services
  • Assist ad operations teams with executing client deliverables
  • Provide overflow trafficking and reporting support to internal ad operations teams as needed

Requirements

  • BA/BS degree or equivalent work experience
  • 3+ years working in online ad operations in a client-facing role
  • Demonstrated experience managing ad campaigns using commercial ad server platform(s) (DFP, OpenX, FreeWheel, etc.)
  • Strong organizational skills and experience troubleshooting technical issues
  • Proven track record of exceptional performance in client services capacity
  • Strong judgment and problem solving abilities
  • Attention to detail, organized, excellent follow-through
Apply For This Position
Ad Products Manager » San Francisco, CA

The Ad Products Manager is a newly created position that reports to the Executive Director, Ad Operations and is responsible for testing and troubleshooting a wide variety of advanced rich media ad products for assigned client accounts across a multitude of operating systems, web browsers, mobile apps and video players. You will be interfacing with client-side technical contacts, as well as with internal cross-functional teams, and will provide high touch technical support and project guidance to help with the successful testing, troubleshooting and implementation of new and/or highly technical ad products. Problem solving is big part of the job and it is vital that you have a strong understanding of ad server technology, specifically with DFP, a client services background and project management aptitude. You are technically adept, organized, proactive, detail focused, innovative, and work well within a fast-paced, team-oriented culture.

Responsibilities

  • Work with a wide variety of publishers to test and implement online advertising products and technologies
  • Diagnose / troubleshoot trafficking issues using HTTP debuggers
  • Interface with clients to help with ad campaign setup and testing
  • Train internal teams on any trafficking process or ad product rollouts, changes, and updates
  • Lead ad technology certifications with publishers that are delivering ads to Mobile, Video and Desktop platforms
  • Gather feedback and product requirements from premier online publishers and ad agency clients when applicable
  • Observe and understand how this new position fits within the organization and help to develop and evolve it even further

Requirements

  • BA/BS degree or equivalent work experience
  • 3+ years working in online ad operations in both a technical and client-facing role
  • Strong project management skills and ability to drive projects to completion
  • Broad understanding of ad serving solutions and rich media technologies across desktop, mobile, and video platforms
  • Extensive experience troubleshooting campaign level discrepancies and display issues and coming up with creative ways to solve for them
  • Strong interpersonal skills and ability to communicate ideas across internal offices and departments as well as in client-facing, consultative situations
  • Attention to detail, excellent organizational skills and customer service focus with a “can do” positive attitude
  • Experience working with DFP Premium
  • Knowledge and experience with FreeWheel is a big plus
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Senior Ad Operations Manager » New York, NY

Job Description

The Senior Ad Operations Manager provides advanced ad operations and client service support to all assigned accounts while also supporting the Associate Director in delegating tasks to team personnel. You will work collaboratively with team members and other internal groups to make sure issues and questions are addressed and resolved in a timely manner. In addition, you will also be responsible for overseeing the documentation and maintenance of client account masters and regular updates to the wiki, assisting in the training and mentoring of junior employees, and keeping the Associate Director apprised of all team, client and external ad serving issues and developments.

Responsibilities

  • Work closely with Associate Director to manage assigned client accounts, delegate tasks and train and mentor internal personnel and new hires
  • Work directly with strategic clients to provide consultative guidance and promptly anticipate and/or resolve ad serving and operations issues
  • Schedule and launch online ad campaigns into client-specific ad serving platforms
  • Analyze and troubleshoot technical issues with ad placement trafficking, campaign delivery, 3rd party discrepancies, site ad tags and creative execution
  • Oversee quality assurance process and act as main point of contact within your team to address QA issues
  • Oversee the documentation, updating and maintenance of trafficking and workflow procedures for client accounts
  • Provide guidance and recommendations on proper trafficking of new and/or advanced ad products
  • Work with team members to improve and refine workflow process for assigned accounts

Requirements

  • BA/BS degree preferred
  • 2+ years of ad operations and client service experience (DFP preferred)
  • Proven track record of exceptional performance
  • Attention to detail, strong organizational skills and excellent follow-through
  • Strong written and verbal communication skills
  • Effective interpersonal and customer service skills
  • Adept problem solving ability, judgment and resourcefulness
  • Self starter able to work with little supervision, both individually and as part of a team
  • Ability to work quickly and accurately in a dynamic, fast-paced environment
Apply For This Position
Ad Operations Manager » Westminster, CO

Job Description

As an Ad Ops Manager, you will be responsible for managing the trafficking and delivery of ad campaigns for assigned clients. You will work with team members and other internal groups to make sure issues and questions are addressed and resolved in a timely manner. You will also work very closely with client contacts on a regular basis to ensure that insertion orders are clearly understood, creatives are tested and approved and that all deliverables are being met. In addition, you will also address day-to-day issues and questions from clients and internal personnel and assist with troubleshooting technical issues, ad serving errors and reporting discrepancies. Other responsibilities include communicating ideas for improving and refining workflow processes for assigned accounts and assisting with the training of new hires.

Responsibilities

  • Schedule and launch online ad campaigns into client-specific ad serving platforms
  • Work closely with client contacts to provide ad operations support and communicate status of campaigns, technical issues, launch delays, delivery issues, etc.
  • Perform quality assurance/quality control checks on client campaigns to ensure that all placements and creative have been set up correctly and are delivering on pace
  • Monitor and analyze campaign performance to ensure customer satisfaction and provide suggestions for optimization
  • Assist with documenting, updating and maintaining trafficking and work-flow procedures for client accounts
  • Address day-to-day issues and questions from clients and internal personnel
  • Assist with ad hoc projects as needed

Requirements

  • BA/BS degree preferred
  • Prior ad operations and client service experience (DFP preferred)
  • Attention to detail, strong organizational skills and excellent follow-through
  • Strong written and verbal communication skills
  • Adept problem solving ability and resourcefulness
  • Ability to work in fast-paced, dynamic environment
  • Working knowledge of Excel
Apply For This Position
Ad Operations Manager » Chicago, IL

Job Description

As an Ad Ops Manager, you will be responsible for managing the trafficking and delivery of ad campaigns for assigned clients. You will work with team members and other internal groups to make sure issues and questions are addressed and resolved in a timely manner. You will also work very closely with client contacts on a regular basis to ensure that insertion orders are clearly understood, creatives are tested and approved and that all deliverables are being met. In addition, you will also address day-to-day issues and questions from clients and internal personnel and assist with troubleshooting technical issues, ad serving errors and reporting discrepancies. Other responsibilities include communicating ideas for improving and refining workflow processes for assigned accounts and assisting with the training of new hires.

Responsibilities

  • Schedule and launch online ad campaigns into client-specific ad serving platforms
  • Work closely with client contacts to provide ad operations support and communicate status of campaigns, technical issues, launch delays, delivery issues, etc.
  • Perform quality assurance/quality control checks on client campaigns to ensure that all placements and creative have been set up correctly and are delivering on pace
  • Monitor and analyze campaign performance to ensure customer satisfaction and provide suggestions for optimization
  • Assist with documenting, updating and maintaining trafficking and work-flow procedures for client accounts
  • Address day-to-day issues and questions from clients and internal personnel
  • Assist with ad hoc projects as needed

Requirements

  • BA/BS degree preferred
  • Prior ad operations and client service experience (DFP preferred)
  • Attention to detail, strong organizational skills and excellent follow-through
  • Strong written and verbal communication skills
  • Adept problem solving ability and resourcefulness
  • Ability to work in fast-paced, dynamic environment
  • Working knowledge of Excel
Apply For This Position
Ad Operations Manager » San Francisco, CA

As an Ad Ops Manager, you will be responsible for managing the trafficking and delivery of ad campaigns for assigned clients. You will work with team members and other internal groups to make sure issues and questions are addressed and resolved in a timely manner. You will also work very closely with client contacts on a regular basis to ensure that insertion orders are clearly understood, creatives are tested and approved and that all deliverables are being met. In addition, you will also address day-to-day issues and questions from clients and internal personnel and assist with troubleshooting technical issues, ad serving errors and reporting discrepancies. Other responsibilities include communicating ideas for improving and refining workflow processes for assigned accounts and assisting with the training of new hires.

Responsibilities

  • Schedule and launch online ad campaigns into client-specific ad serving platforms
  • Work closely with client contacts to provide ad operations support and communicate status of campaigns, technical issues, launch delays, delivery issues, etc.
  • Perform quality assurance/quality control checks on client campaigns to ensure that all placements and creative have been set up correctly and are delivering on pace
  • Monitor and analyze campaign performance to ensure customer satisfaction and provide suggestions for optimization
  • Assist with documenting, updating and maintaining trafficking and work-flow procedures for client accounts
  • Address day-to-day issues and questions from clients and internal personnel
  • Assist with ad hoc projects as needed

Requirements

  • BA/BS degree preferred
  • Prior ad operations and client service experience (DFP preferred)
  • Attention to detail, strong organizational skills and excellent follow-through
  • Strong written and verbal communication skills
  • Adept problem solving ability and resourcefulness
  • Ability to work in fast-paced, dynamic environment
  • Working knowledge of Excel
Apply For This Position
Ad Operations Manager » New York, NY

Job Description

As an Ad Ops Manager, you will be responsible for managing the trafficking and delivery of ad campaigns for assigned clients. You will work with team members and other internal groups to make sure issues and questions are addressed and resolved in a timely manner. You will also work very closely with client contacts on a regular basis to ensure that insertion orders are clearly understood, creatives are tested and approved and that all deliverables are being met. In addition, you will also address day-to-day issues and questions from clients and internal personnel and assist with troubleshooting technical issues, ad serving errors and reporting discrepancies. Other responsibilities include communicating ideas for improving and refining workflow processes for assigned accounts and assisting with the training of new hires.

Responsibilities

  • Schedule and launch online ad campaigns into client-specific ad serving platforms
  • Work closely with client contacts to provide ad operations support and communicate status of campaigns, technical issues, launch delays, delivery issues, etc.
  • Perform quality assurance/quality control checks on client campaigns to ensure that all placements and creative have been set up correctly and are delivering on pace
  • Monitor and analyze campaign performance to ensure customer satisfaction and provide suggestions for optimization
  • Assist with documenting, updating and maintaining trafficking and work-flow procedures for client accounts
  • Address day-to-day issues and questions from clients and internal personnel
  • Assist with ad hoc projects as needed

Requirements

  • BA/BS degree preferred
  • Prior ad operations and client service experience (DFP preferred)
  • Attention to detail, strong organizational skills and excellent follow-through
  • Strong written and verbal communication skills
  • Adept problem solving ability and resourcefulness
  • Ability to work in fast-paced, dynamic environment
  • Working knowledge of Excel
Apply For This Position
What would we want if we were the employee?
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Growth Potential

We encourage and empower our employees to learn as much as possible about the ad ops field and all the nuances that go with it. As employees become more skilled and experienced, they are offered opportunities for advancing into other roles within OAO, such as people management, technical services, code development and more.
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Exposure to various technologies

We work with a wide variety of ad technologies and platforms, whereas many publishers only work with one or a few. From standard display to mobile video to order management systems, our teams work with best of breed ad technologies that continue to shape and revolutionize our industry.
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Job Satisfaction

We are an ad ops company run by experienced ad ops professionals. Our employees are the heart and soul of our organization and we make it a point to provide them with the proper resources to help them learn, grow and succeed at OAO. We are proponents of a healthy work/life balance and we believe strongly in a team-based, cross-functional approach to ad operations.
The online advertising industry is becoming more complex and the roles and responsibilities of ad operations are expanding rapidly. OAO is agile and flexible which enables us to pivot and shift with ease in order to stay in line with current industry trends, new technologies and best practices. We’re always expanding on our offerings as we continue to provide our clients with the highest level of service. To learn more about us, please visit our contact us page to submit an inquiry.