About us

OAO is a U.S.-based, full-service ad operations agency and Google Certified Publishing Partner (GCPP), built by seasoned ad operations professionals and guided by our mission to be the premier white glove ad operations services and solutions provider for digital publishers.

Our Story

OAO prides itself on providing high-touch, white-glove ad operations services, solutions, and support ranging from standard campaign management and reporting to platform integrations, software solutions, migrations, monetization services, and much more. We can be counted on to act as your full-service ad ops team or serve as a complement to your in-house team, filling in any existing skill gaps.

When working with OAO, publishers can expect to have the support of an ad ops team that is composed of industry experts who continually stay apprised of current trends, emerging technologies, and best practices. We are always expanding on our offerings, evaluating new technology, and developing new skills that enable us to provide our clients with the highest possible level of service and support.

Integrated Partners

LEADERSHIP

Our Executive Team

  • Craig Leshen

    President & Founder

    As President of OAO, Craig’s primary role is to shape and lead OAO's strategic vision, driving innovation and ensuring the company remains a trusted partner in the field of publisher side ad operations. Craig began his career in digital media in the mid 1990s, where he developed and grew his ad ops management skills and business acumen. Under Craig’s stewardship, OAO has seen healthy growth and expansion while remaining true to its core philosophy of providing the highest level of service and support to digital publishers.

    Craig holds a Bachelor of Science degree in Business Administration from Boston University. He is currently splitting his time between New York City and Guatemala, as OAO continues to expand beyond the US and Canada into Latin America. Craig loves spending time with his wife, three kids, and the family dog. He is also an art enthusiast who enjoys painting and sketching whenever the opportunity arises.

  • Michael Alania

    EVP, Business Operations

    As Executive VP of Business Operations, Michael oversees a number of organizational functions, including product R&D, technology operations, business intelligence and strategy. Prior to joining OAO in 2005, Michael developed his digital media and production skills working with blue chip clients at Modem Media before diving into publisher side ad operations at Phase2Media, where he led a team that was responsible for managing ad campaigns in multiple ad servers across a network of over 100 websites.

    Michael holds a Bachelor of Science degree in Marketing from Syracuse University and an M.B.A. in Finance from the Zicklin School of Business at Baruch College. He currently resides in NJ with his amazing wife, two great kids, and one cool cat. In his free time he enjoys playing guitar in a couple of dad bands, improving his woodworking skills, and sailing the waterways of NJ whenever possible.

  • Jennifer Hill

    EVP, Publisher Services

    As Executive VP of Publisher Services, Jennifer leads OAO’s managed services, professional services, and product support teams. Prior to joining OAO in 2007, Jennifer previously served as director of advertising operations at Jumpstart Automotive Group, where she built and managed an ad ops team from the ground up. She has over 25 years of experience working in digital advertising operations, with past positions including ad ops management at Phase2Media and FortuneCity.com.

    Jennifer holds a Bachelor of Arts degree in Music from Northwestern University and an M.B.A in International Business and Marketing from San Francisco State University. She currently resides in Northern California with her husband, two kids, and three dogs. She is an avid musician who enjoys writing original music and performing with local bands and orchestras.

CAREERS

Latest Roles

If you are interested in applying to our company, please send your resume to jobs@adops.com and indicate the position that you are applying for and the office location.

  • Job Description

    The Ad Operations Coordinator position will involve, but not be limited to, trafficking of digital ad campaigns in Google Ad Manager and other ad servers for many different publisher accounts, working with ADX/OB in Google Ad Manager, communicating and following up with team members and clients regarding the status of insertion orders, creatives, reports, inventory, and general client requests. Your role is to work within your team to ensure that all client deliverables are being met in accordance with OAO’s high standards of client service. You are organized, curious, motivated, detail oriented, and are able to multitask very well. This position reports to an Associate Director, Ad Operations in our Managed Services group.

    Responsibilities

    • Schedule and launch
      online ad campaigns into client-specific ad serving platforms

    • Work closely with client contacts to provide ad operations support and communicate status of campaigns, technical issues, launch delays, delivery issues, etc.

    • Perform quality assurance/quality control checks on client campaigns to ensure that all placements and creative have been set up correctly and are delivering on pace

    • Monitor and analyze campaign performance to ensure customer satisfaction and provide suggestions for optimization

    • Assist with documenting, updating and maintaining trafficking and work-flow procedures for client accounts

    • Address day-to-day issues and questions from clients and internal personnel

    Requirements

    • BA/BS degree preferred

    • Prior ad operations and client service experience (DFP preferred)

    • Attention to detail, strong organizational skills and excellent follow-through

    • Strong written and verbal communication skills

    • Adept problem solving ability and resourcefulness

    • Ability to work in fast-paced, dynamic environment

    • Working knowledge of Excel

  • Job Description

    As an Ad Ops Manager, you will be responsible for managing the trafficking and delivery of ad campaigns for assigned clients. You will work with team members and other internal groups to make sure issues and questions are addressed and resolved in a timely manner. You will also work very closely with client contacts on a regular basis to ensure that insertion orders are clearly understood, creatives are tested and approved and that all deliverables are being met. In addition, you will also address day-to-day issues and questions from clients and internal personnel and assist with troubleshooting technical issues, ad serving errors and reporting discrepancies. Other responsibilities include communicating ideas for improving and refining workflow processes for assigned accounts and assisting with the training of new hires.

    Responsibilities

    • Schedule and launch online ad campaigns into client-specific ad serving platforms

    • Work closely with client contacts to provide ad operations support and communicate status of campaigns, technical issues, launch delays, delivery issues, etc.

    • Perform quality assurance/quality control checks on client campaigns to ensure that all placements and creative have been set up correctly and are delivering on pace

    • Monitor and analyze campaign performance to ensure customer satisfaction and provide suggestions for optimization

    • Assist with documenting, updating and maintaining trafficking and work-flow procedures for client accounts

    • Address day-to-day issues and questions from clients and internal personnel

    • Assist with ad hoc projects as needed

    Requirements

    • BA/BS degree preferred

    • Prior ad operations and client service experience (Google AM360 preferred)

    • Attention to detail, strong organizational skills and excellent follow-through

    • Strong written and verbal communication skills

    • Adept problem solving ability and resourcefulness

    • Ability to work in fast-paced, dynamic environment

    • Working knowledge of Excel

WORK WITH US

Benefits of working at OAO

OAO is committed to providing a healthy, positive and collaborative environment for our employees. We are a fully remote company, and our offices are open for anyone who prefers a change of scenery once in a while. We are always on the lookout for critical thinkers and problem solvers, and we offer a comprehensive and competitive benefits package for full-time employees.

  • Generous PTO Policy

    Time off is critical for recharging and resetting. We support our team's well-being with ample paid time off—rest, recharge, and return inspired.

  • 401(k) Partial Match and Immediate Vesting

    We actively support our employees in securing their future, providing tools and resources for effective financial planning.

  • Continuing Education and Professional Development

    We invest in your growth with ongoing education and career advancement opportunities. Enhance your skills and knowledge to reach your full professional potential.

  • Medical, Dental, Vision Plans

    We offer a full range of options to choose from to suit each individual’s needs. Enjoy peace of mind knowing you are covered.

  • Fully Remote Work Environment

    Our employees are located throughout the United States.

  • Casual Dress Code

    Embrace comfort at work with our casual dress code. Dress comfortably, stay productive.

  • Exposure to Various Technologies

    Work with best-of-breed ad tech platforms that are shaping and revolutionizing our industry.

  • Job Satisfaction

    Our team is central to our culture and success, championing work-life balance and teamwork in ad operations and client service.